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ebuero AG

ebuero AG provides virtual office, telephone answering, secretarial, business address, and office space services at premium locations in Germany and Europe.

Virtual OfficeBusiness AddressCoworkingOffice RentalCall CenterSecretarial ServicesTelephone Answering
Founded: 2000

About

ebuero AG is a leading provider of virtual office solutions, professional telephone answering, and secretarial services tailor-made for businesses of all sizes. With over 20 years of experience, ebuero enables startups, enterprises, and self-employed professionals to maintain professional availability and flexible business operations without the overhead costs of full-time office staff. The company also offers prestigious business addresses and fully equipped office and meeting spaces in prime locations across Germany (Berlin, Düsseldorf, Hamburg, Frankfurt, Hannover, Köln, München, Nürnberg, Potsdam), Switzerland (Baar), and Italy (Mailand). ebuero's mission is to help clients focus on core business activities by outsourcing everyday office tasks and communications, ensuring they never miss important calls, mail, or appointments. ebuero enhances professional presence and productivity with modern features like multilingual support, 24/7 access, and deep integration into CRMs and calendar tools.

Products & Services

  • Business address rental (Geschäftsadresse)
  • Virtual office services
  • Mietbüros – furnished office space
  • Konferenzräume – conference and meeting rooms
  • Professional telephone answering (Telefonservice)
  • Personalized phone secretary
  • 24/7 hotline and answering service
  • Multilingual secretarial services
  • Appointment scheduling/calendar management
  • Call routing and VIP handling
  • App for call management, notes, and settings
  • Active outbound calling and backoffice tasks
  • Aida – AI-powered chatbot for web/WhatsApp
  • CallBackButton – website call-back widget
  • CallPilot – smart landline with simultaneous device ringing
  • Tasks – assign follow-up actions from call notes
  • Automated app integrations via Zapier (8000+ apps)
  • Postal receipt, mail scanning, and forwarding
  • Short- and long-term contracts without setup fees

Use Cases & Case Studies

  • Case study: finesse Immobilien (real estate) – phone service for resources and lead management
  • Case study: PROVERMAR – business center and phone service for mobility and accessibility
  • Case study: Amaiva Naturprodukte – phone service to lower stress, increase efficiency, and ensure satisfaction
  • Case study: Sovendus – improved efficiency and privacy in customer service
  • Case study: Leadqualifizierung (lead qualification) via phone
  • Use-cases for lawyers, architects, doctors/therapists, beauty care, eCommerce, finance, gastronomy, hotels, crafts/trades, IT, consulting, startups, SMEs
  • Sector-specific solutions for law, healthcare, real estate, IT, marketing, hospitality, finance

Partnerships & Collaborations

  • American Express
  • Rechtsanwalt Fortbildung
  • Der Mittelstand
  • dASD
  • eTermin
  • jurebus
  • firma.de
  • advounion
  • comTeam
  • PROFI-MA-KLER-A-KA-DEMIE
  • isv
  • ivd
  • LeMerle
  • advantago
  • office club coworking

Awards & Recognition

  • Top Innovator magazine feature
  • Over 20 years in the market (market leader in Germany)
  • TÜV ISO certifications mentioned visually (not textually detailed)
  • OMR Reviews badge

Contact Information

www.ebuero.de
Berlin (headquarters); offices in Düsseldorf, Frankfurt am Main, Hamburg, Hannover, Köln, München, Nürnberg, Potsdam (Germany); Baar (Switzerland); Mailand/Milan (Italy)
DEU

Certifications & Compliance

  • ISO 27001
  • ISO 9001