PraxiPal GmbH
PraxiPal GmbH provides Luna, an AI receptionist solution for medical and dental practices, automating appointment management and call handling.
About
PraxiPal GmbH offers Luna, an AI-powered virtual receptionist designed specifically for medical and dental practices. Luna autonomously answers phone calls, books, reschedules, and cancels appointments directly within the practice management software (PMS). The system also answers patient inquiries, routes calls intelligently, and provides 24/7 service. Luna is tailored to practice-specific requirements and integrates directly with multiple PMS solutions. The company emphasizes data privacy compliance with GDPR, aiming to alleviate administrative burdens so healthcare staff can focus on patient care. Luna is currently used by over 100 dental and orthodontic practices.
Products & Services
- Luna AI receptionist for medical and dental practices
- Automated appointment booking, rescheduling, and cancellations
- Direct integration with practice management software (PMS)
- Automated patient inquiry responses
- Intelligent call routing
- Web app for call analytics and insights
- Data protection and GDPR compliance
Use Cases & Case Studies
- Automated appointment booking for dental or orthodontist practices
- Rescheduling and cancellation of medical appointments via phone
- Immediate booking for dental repairs (e.g., broken brackets)
- Answering frequently asked patient questions
- Hand-off of complex calls to human staff
- 24/7 phone service coverage for clinics
Partnerships & Collaborations
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Awards & Recognition
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Contact Information
Certifications & Compliance
- GDPR compliance