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Aaron GmbH

Aaron GmbH provides an AI-based telephone assistant to help medical practices manage inbound calls and streamline patient communication.

Healthcare TechnologyArtificial IntelligenceMedical Practice SolutionsTelehealthHealth ITHealth CareMedical Practice Management
Founded: 2015

About

Aaron GmbH, now part of Doctolib GmbH, develops and provides an AI-driven telephone assistant that complements the digital reception in medical practices. The assistant answers all incoming calls, transcribes patient requests, categorizes and prioritizes their concerns, offers SMS responses, enables efficient call management, and helps practices improve accessibility, reduce staff workload, and optimize patient communication. The fully automated solution integrates with appointment scheduling and helps large networks of healthcare providers streamline call handling.

Products & Services

  • AI-based telephone assistant for medical practices
  • Automated call answering and transcription
  • Patient request categorization and prioritization
  • Web application for managing queries
  • SMS communication with patients
  • Flexible call forwarding and absence modes
  • Integration with appointment platforms (e.g., Doctolib)

Use Cases & Case Studies

  • Handling increased call volumes during flu season
  • Managing sick notes via SMS
  • Reception understaffing/employee illness
  • Holiday/absence mode for practices
  • Reducing no-shows
  • Structuring and calming everyday practice workflows
  • Efficient processing of acute cases

Partnerships & Collaborations

  • Doctolib (Aaron is now part of the Doctolib Group)
  • KV Berlin
  • KBV
  • Ärztezeitung
  • Ärzteblatt
  • KVBW

Awards & Recognition

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Contact Information

aaron.ai
Berlin
DEU