Leistungslotse
LeistungsLotse provides digital, user-centric solutions for social benefits applications and process automation for citizens and public authorities.
About
LeistungsLotse GmbH is a German GovTech company based in Berlin that offers modular, user-centered digital solutions for the application and administration of social benefits. The platform is designed to simplify and digitalize application processes for social benefits such as housing allowance, citizens benefit, basic income support, and student support (BAföG). Their offering addresses both end-users (citizens) and administrative authorities, aiming to reduce errors, increase accessibility, and accelerate processing through digital workflows and AI-driven process assistance. LeistungsLotse integrates compliance with German federal standards (such as OZG, DIN SPEC 66336), prioritizes data security (GDPR and BSI-certified servers), and modular API-first architecture to enable seamless integration and interoperability with public sector systems. Their mission is to make social benefits access universal, transparent, and efficient, thus reducing poverty and bureaucratic barriers by leveraging technology for a better welfare state.
Products & Services
- Digital platform for social benefits applications (covering housing allowance, citizens benefit, basic income support, BAföG, vocational training allowance)
- AI-powered assistant for document validation and pre-checks for applications
- WOki – specialized AI platform for housing allowance law (with BSI-certified hosting)
- End-to-end integrated platform for local governments (Projekt One-Stream)
- Benefit calculators for BAföG, housing allowance, citizen's benefit, and social aid
- Online eligibility and application services for social benefits
- Integration APIs for digital government (OZG, DIN SPEC 66336-compliant)
- SaaS solutions for digital administration of social benefits
- Advisory and digitalization consultancy for municipalities
Use Cases & Case Studies
- City of Amberg: Digitization of social benefits administration, process efficiency and citizen guidance improvement
- One-Stream: Pilot of fully integrated housing allowance application and administration platform in Nettetal
Partnerships & Collaborations
- Pilot project 'One-Stream' in cooperation with the municipality of Nettetal under the Agentic AI Hub
- Supported by BMDS (Bundesministerium für Digitales und Verkehr) and DigitalService
- Partners: IONOS (German hosting provider), heyData (privacy), Bitkom, SEND e.V., Anthropia, Impact Factory, Bundesministerium für Wirtschaft und Klimaschutz (BMWK), the German federal government, EU/ESF funding, Humboldt Innovation
Awards & Recognition
- Finalist – Smart Country Startup Award 2025
- Featured in Handelsblatt Journal
Contact Information
Certifications & Compliance
- DSGVO (GDPR) compliant (with heyData privacy seal)
- Hosting in BSI-C5 and BSI-IT Grundschutz certified data centers (IONOS)
- DIN SPEC 66336 (OZG standard) compliant
- OZG (Onlinezugangsgesetz) standard compliant