Userlutions GmbH
Userlutions GmbH is a leading user experience (UX) agency from Berlin, specializing in user research, usability testing, and interaction design for start-ups and enterprises.
About
Userlutions GmbH is a Berlin-based user experience agency offering an extensive range of UX-related services for start-ups, large companies, and organizations across various industries. Their core offerings include user research, usability testing—both remote and laboratory, UI/UX design, interaction design, conversion optimization, user-centered design, online surveys, and international usability testing. The agency leverages scientific, lean, and pragmatic methods, blending psychological research approaches with proven digital product development strategies. With a team of expert psychologists, designers, and researchers, Userlutions helps businesses understand user needs, validate business models, optimize products, and ensure usability compliance—especially in regulated sectors like medical devices. The company is known for its market-leading usability testing platform, RapidUsertests, and is recognized for its commitment to sustainability, accessibility, and value-driven innovation.
Products & Services
- User research (quantitative and qualitative)
- Remote and lab-based usability testing
- Crowd usability tests (RapidUsertests)
- Laboratory tests & Eye-Tracking
- UX strategy consulting and workshops
- UX interim management
- UI and UX design services
- Personas & customer journey mapping
- Online surveys
- A/B testing and conversion optimization
- Expert reviews (heuristic evaluations)
- International usability testing in over 100 countries
- Prototyping
- Card-sorting
- Design Thinking workshops
- Lean Startup consulting
- Gamification concepts
- Inclusive and accessible UX (audits, training)
- UX benchmarking and market comparison
- UX training, seminars, and web-based learning
- Employer branding UX testing (e.g., for job ads, career pages)
- Medical device usability and MDR compliance
- Sustainability consulting in UX projects
Use Cases & Case Studies
- Digital innovation and business model validation for Siemens
- UX and conversion optimization for Bosch, E.ON, Mister Spex, myToys, and Sparwelt
- Employer branding optimization for the Helmholtz Centre for Environmental Research and Hanseatic Bank
- UX optimization for energy market websites, musems, and e-commerce shops
- Accessibility and inclusive user experience projects for Energy Market Solutions
- Medical device usability for Hasomed and Copra
- Pro bono digital communication project for ForTomorrow
- RapidUsertests projects leading to significant KPI improvements for companies like Magine TV (40% conversion lift) and RapidUsertests.com (31% lower bounce, 47% more conversions)
Partnerships & Collaborations
- Collaboration with 30,000+ test participants via their own panel for usability studies
- International partnerships to enable usability tests in over 100 countries
- Pro bono projects for organizations such as ForTomorrow
Awards & Recognition
- Land der Ideen (2012)
- Innovationspreis-IT (2012)
- Industry Prize (Industriepreis)
- Gründerwettbewerb (Startup Competition)
- RapidUsertests named 'Internet Start-up 2012'
- Winner of '365 Orte im Land der Ideen'
- Additional awards for RapidUsertests crowd usability testing platform
Contact Information
Certifications & Compliance
- EU Medical Device Regulation (MDR) compliance for medical device projects
- WCAG 2.2 accessibility expertise (with certified accessibility professionals on staff)