Assistance System and Method for Speech-Based Interaction with at Least One User

Simple SummaryContent extracted from patent full text and abstract with AI.

The patent describes an advanced assistance system—primarily a voice assistant—for interacting with users. Unlike traditional assistants, this system incorporates adaptive, dynamic interaction behaviors. It can shift between several modes of behavior (rule-based, exploratory, or data-driven) during an interaction, making its communication and assistance more natural and human-like. The system learns from user responses and contextual data, and modifies its approach to maximize user acceptance and task effectiveness. It can receive and analyze user input (mainly voice), generate tailored responses, and control external devices if integrated.

Use CasesContent extracted from patent full text and abstract with AI.

• Smart home environments where users interact with devices through voice commands.
• Healthcare applications, such as aiding elderly or disabled individuals with adaptive, personalized assistance.
• Automotive voice assistants that adapt to driver preferences and states for improved safety and comfort.
• Customer service bots that can smoothly switch modes based on customer engagement and feedback.
• Educational technology providing adaptive tutoring or language learning experiences.
• Office automation, allowing more intuitive control of meeting rooms, schedules, or smart equipment.

BenefitsContent extracted from patent full text and abstract with AI.

• Creates more natural and human-like interactions, increasing user acceptance and satisfaction.
• Adapts its communication style in real-time based on user responses and context, allowing greater personalization.
• Can gather and utilize information from both user interactions and external (e.g., smart home) devices.
• Improves efficiency by switching between rule-based, exploratory, and data-driven behaviors as needed.
• Enhances usability for diverse users, including those with disabilities, by adjusting its interactions as required.
• Enables proactive and context-aware assistance, anticipating user needs and reacting to situational changes.

Technical Classifications (CPCs)

Inventors & Applicants

Patent Abstract

The invention relates to an assistance system, for example a voice assistance system, for interaction, for example voice-based interaction, with at least one user, wherein the assistance system generically has a recording device for recording interaction-based inputs by the at least one user, a detection device which is configured to extract interaction-based input information from the interaction-based inputs by the at least one user, an interaction device which is configured to generate interaction-based output information from the system on the basis of the interaction-based input information from the user, and an output device for outputting the interaction-based output information which has been generated. The invention likewise relates to an associated method.