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Luccid

Luccid is an AI-powered platform specifically designed for building material manufacturers, providing intelligent chat, real-time analytics, and automated sales and support.

Artificial IntelligenceB2B SoftwareConstruction TechnologySales AutomationCustomer SupportBuilding MaterialsSoftware as a Service (SaaS)
Founded: 2023

About

Luccid offers an industry-specific AI solution for building material manufacturers, combining intelligent conversational chat and real-time analytics to improve sales, provide technical support, enhance customer interactions, and capture actionable market insights. Unlike generic AI chatbots, Luccid is trained on manufacturers' catalogs, CAD/BIM files, compliance documentation, and SKUs, delivering accurate product recommendations, installation guidance, and compliance information 24/7 in multiple languages. The platform integrates with existing websites, PIMs, ERPs, and CRMs to enable seamless workflows, automated lead routing, and instant quoting, significantly reducing support costs and increasing qualified lead capture. Luccid’s pilot-first approach also ensures measurable ROI, and its governance, compliance, and security controls appeal to mid-market and enterprise manufacturers worldwide.

Products & Services

  • AI-powered product recommendation engine
  • Conversational AI assistant for building materials
  • Real-time analytics dashboard
  • Automated quote and lead capture
  • Integration with ERP/PIM/CRM systems
  • 24/7 multilingual technical and sales support
  • One-click CAD/BIM/downloads for product documents
  • Spec-aware distributor and dealer lead routing
  • Automated installation guidance and FAQ responses
  • AI-driven tech support and ticket deflection

Use Cases & Case Studies

  • AI-driven sales and technical support automation for building material manufacturers
  • Pilot projects yielding improved lead conversion and support cost reduction
  • Integration of AI assistant on manufacturer websites to reduce bounce rate and increase pipeline
  • Automated routing of specification-based queries to dealers and distributors resulting in higher spec-to-order conversion rates

Partnerships & Collaborations

  • Science & Startups Berlin
  • Xpreneurs by UnternehmerTUM Munich
  • AI Campus Founders Heilbronn
  • NVidia Inception
  • Plug and Play Accelerator
  • MISK Foundation
  • EUSocial Fund

Awards & Recognition

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Contact Information

www.luccid.ai
Novi Sad
SRB