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Trustami

Trustami is a Berlin-based company providing an innovative review aggregation service that collects and displays online reputation from various platforms in a single trust badge.

Reputation ManagementOnline ReviewsCustomer FeedbackSaaSE-commerce ToolsTrust BadgeDigital Marketing
Founded: 2014

About

Trustami GmbH is a technology company headquartered in Berlin, Germany, specializing in online reputation management through innovative review aggregation. Founded in 2015, Trustami enables businesses and individuals to gather, manage, and present their distributed customer reviews, comments, likes, followers, and similar trust-building elements from hundreds of platforms, such as eBay, Amazon, Yelp, Google, Trustpilot, Facebook, and more. All these reputation indicators are continuously collected, automatically updated, verified, and displayed in a dynamic, customizable trust badge that can be integrated on websites, online shops, email signatures, and elsewhere. This approach allows organizations to leverage their existing reputation to build trust, increase organic traffic, and boost conversions. Trustami's robust, research-based technology originated from work at the Technical University of Berlin and the company continues close cooperation with the university. As an independent third-party provider, Trustami is widely adopted by more than 30,000 businesses and individuals and handles over 1.3 billion aggregated reviews.

Products & Services

  • Review aggregation from 40+ networks
  • Trustami trust badge (customizable trust seal)
  • Business profile for public display of reviews
  • SEO & Marketing Boost for search optimization
  • Google Stars (displaying reviews in Google search results as stars)
  • Review insurance (permanent storage of collected reviews even if account is deleted on original platform)
  • Review alert (email notifications for new negative reviews on any connected platform)
  • Review dashboard (detailed analytics and statistics for collected reviews)
  • Trustami Award (independent performance distinction on platforms)
  • Flexible integration (plugins for all major shop systems: Shopify, Shopware, Magento, WooCommerce, JTL, Ecwid, etc.; and via code snippets)
  • API for custom integrations
  • Product review aggregation for online shops
  • Translation of review texts
  • Quality Seal Certification
  • Partner program for agencies and technology providers
  • Customer support and integration assistance

Use Cases & Case Studies

  • E-commerce store displaying reviews from Amazon, eBay, Instagram, etc. in one badge to increase conversion
  • Businesses bundling all public reputation (reviews, likes, followers) for trust-building on their website
  • Companies monitoring multi-channel reputation using the dashboard and alerts
  • Protecting reputation by storing ratings in Trustami in case of platform account deletion
  • Improving Google ranking by showing aggregated review stars

Partnerships & Collaborations

  • Hood.de
  • Shopware
  • ePages
  • MiFaZ
  • IKM TU Berlin
  • Newsletter2Go
  • ADU Inkassodienst
  • produktbeschreibungen.com
  • WebStollen
  • go eCommerce
  • ecomparo
  • Optimerch
  • ProductsWithLove
  • Seo Leopard
  • Sumax
  • Sensational Marketing
  • kayamo
  • Händlerbund
  • Palundu

Awards & Recognition

  • ICT Innovation Award of the German Federal Ministry for Economic Affairs and Energy
  • BSFZ Seal (Innovation Competence Confirmed by BSFZ)

Contact Information

Certifications & Compliance

  • GDPR compliance
  • BSFZ Certified